Please allow 5-7 business days to process your order.
FREE SHIPPING ON ALL USA ORDERS $50+!
Your order will be shipped through the USPS or UPS. Specific shipping times will vary.
Economy (USPS mail postage stamp, NO tracking): approx. 7-10 days
Standard (USPS, tracking included): approx. 5-7 days
International Mail (sticker-only orders do not include tracking): approx. 21-28 days
Other Shipping Information:
UPS: 1 (800) 742-5877
Once packages leaves us, we ask that you please contact the shipping provider for updates regarding shipping and delivery.
If you haven’t received your package or your order is showing delivered, please follow the provided steps:
- Shipping carriers sometimes mark a package as delivered but will not deliver it until a later time.
- Please allow 3-5 business days for the package to be delivered. If the package still has not arrived after the 5th business day, please reach out firstname.lastname@example.org, and we will be able to further assist you.
- If your package is deemed lost in transit or can not be located, please contact us via email at email@example.com and we will be able to further assist you.
- Please note: we are not responsible for stolen packages.
- International shipments can take up to 30-45 business days to be delivered.
- We cannot be responsible for any customs restrictions, tariffs, or other regulations that may apply in countries outside of the United States.
- The responsibility is yours to check to see if your country allows the shipment of products you ordered (or wish to order). Any duties or taxes that may apply to your order are also your responsibility.
- If for whatever reason your order is seized by customs, we will not issue you a refund unless all products are returned to us in the original condition per the return policy.
Can I edit my shipping address?
To check the status of your order, please reach out to firstname.lastname@example.org
Please reach out as soon as possible so we can look into it for you. If your package has already been shipped out, we are unable to adjust the shipping address.
Do you ship to APO/FPO/DPO address?
Yes; however, transit times may take up to 30-45 business days. Please ensure the address is completely correct!
Holiday Season Shipping:
During the months of November and December, you may experience shipping delays due to the holidays, influx of orders, and shipping carriers needing additional time to get your package to you. Rest assured, we are working around the clock to ensure we package and process your orders as quickly as possible!
If you have any questions, please reach out to email@example.com who can assist. Please provide your order number and additional helpful details to expedite the communication.